Effective Date: July 1, 2026

 

These Terms of Service (“Terms”) govern your access to and use of LeadsCohort, including the LeadsCohort website, software platform, applications, features, documentation, and related services collectively referred to as the “Service.”

 

The Service is operated by MJH Marketing LLC, doing business as LeadsCohort (“LeadsCohort,” “we,” “us,” or “our”).

 

By purchasing a plan, creating an account, accessing the Service, or clicking to accept these Terms, you agree to be bound by them. When you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

 

Do not use the Service unless you agree to these Terms.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service.

 

You may not use LeadsCohort when prohibited by applicable law or when you have previously been suspended or terminated for violating these Terms.

2. Description of the Service

LeadsCohort is an AI-assisted outreach platform designed to help users perform activities such as:

• organizing contacts and campaigns;
• researching publicly available business and contact information;
• creating personalized outreach drafts;
• scheduling email sequences and follow-ups;
• reviewing and approving outbound messages;
• classifying incoming replies;
• preparing contextual reply drafts;
• managing sending accounts and tracking domains; and
• reviewing outreach activity and analytics.

 

LeadsCohort assists with outreach management. It does not guarantee replies, meetings, sales, revenue, inbox placement, deliverability, or any particular business result.

 

You remain responsible for reviewing your campaigns, messages, recipients, settings, schedules, and AI-generated material before using or sending them.

3. Customer-Provided Accounts and Services

LeadsCohort connects with third-party services selected or supplied by you.

 

You are responsible for obtaining, maintaining, securing, and paying for your own:

• supported AI-provider account and API key;
• email-sending account, mailbox, SMTP service, or email provider;
• sending domain and email address;
• optional tracking domain;
• domain-name registration and DNS services;
• contact lists and prospect data; and
• any other third-party account required for your intended use.

 

Charges imposed by AI providers, email providers, domain registrars, hosting companies, or other third parties are separate from LeadsCohort subscription fees.

 

Your use of those services is governed by the terms, privacy policies, usage limits, and acceptable-use rules of the applicable provider.

 

LeadsCohort is not responsible for third-party price changes, outages, suspensions, API changes, sending restrictions, deliverability decisions, or account closures.

4. Account Registration and Security

You agree to provide accurate and current account information.

 

You are responsible for:

• maintaining the confidentiality of your username, password, API keys, sending credentials, and other account information;
• restricting unauthorized access to your account;
• all activity conducted through your account;
• promptly notifying us of suspected unauthorized access; and
• keeping your contact and billing information current.

 

You may not share, sell, sublicense, rent, or transfer your LeadsCohort account unless we provide written permission.

 

We may require you to change credentials or take additional security measures when we reasonably believe an account may have been compromised.

5. Plans and Usage Limits

Your account is subject to the features and limits stated on the applicable checkout page, order page, or plan description at the time of purchase.

 

Current plan limits may include:

• up to five sending accounts;
• up to ten active campaigns;
• up to 2,500 contacts per campaign;
• up to 100 emails daily per sending account;
• up to 20 emails hourly per sending account; and
• up to five follow-up messages per sequence.

 

A platform limit does not guarantee that your email provider will permit or safely deliver that level of sending.

 

You are responsible for following your email provider’s limits and for gradually establishing a responsible sending history.

 

We may apply additional temporary restrictions when necessary to protect platform performance, security, sender reputation, deliverability, or other users.

 

We may introduce additional plans, limits, add-ons, or features in the future.

6. Force Send

Force Send is intended for an individual, time-sensitive message that needs to be sent outside a normal campaign schedule.

 

Force Send may not be used to:

• conduct bulk sending;
• evade daily, hourly, campaign, mailbox, or provider limits;
• repeatedly override responsible sending safeguards;
• contact recipients who have opted out;
• continue sending after a mailbox or provider has issued a warning;
• distribute spam or unlawful messages; or
• threaten platform stability, security, or sender reputation.

 

We may restrict or disable Force Send when we reasonably believe it is being misused.

7. Acceptable Use

You may use LeadsCohort only for lawful business purposes.

 

You agree not to use the Service to:

• send spam, deceptive messages, or unlawful commercial email;
• use false or misleading sender, header, routing, or identity information;
• use deceptive subject lines;
• impersonate another person, business, or organization;
• contact people who have opted out or requested no further communication;
• conceal or remove legally required unsubscribe information;
• send messages without any legally required identification or postal-address information;
• harvest email addresses through unlawful means;
• generate email addresses through dictionary attacks or automated guessing;
• use purchased, scraped, stolen, or unlawfully obtained contact lists;
• promote illegal products, services, schemes, or conduct;
• distribute malware, ransomware, spyware, viruses, or malicious code;
• engage in phishing, fraud, identity theft, or credential theft;
• harass, threaten, intimidate, discriminate against, or abuse another person;
• send unlawful, defamatory, obscene, exploitative, or infringing material;
• violate intellectual-property, privacy, publicity, consumer-protection, or data-protection rights;
• bypass authentication, security controls, sending safeguards, or technical limitations;
• overload, disrupt, probe, scan, or interfere with the Service;
• reverse engineer, decompile, copy, resell, or create unauthorized derivative products from the Service;
• use the Service to train or develop a competing platform without written permission;
• allow an unauthorized third party to use your account; or
• violate any applicable law, regulation, provider policy, or industry requirement.

8. Email and Outreach Compliance

You are the sender and controller of the campaigns created through your account.

 

You are solely responsible for determining:

• whether you may lawfully collect, store, research, or contact a recipient;
• whether consent is required;
• whether your message must be identified as advertising;
• whether a physical postal address must be included;
• whether an unsubscribe method is required;
• whether the recipient has opted out;
• whether your contact list was lawfully obtained;
• whether a message complies with CAN-SPAM and other applicable laws; and
• whether additional laws apply based on the recipient’s location.

 

You must promptly honor unsubscribe, do-not-contact, deletion, suppression, objection, and similar requests.

 

You must maintain and respect suppression records so that opted-out recipients are not inadvertently contacted again.

 

LeadsCohort does not provide legal advice and does not determine whether any particular campaign is lawful.

9. Artificial Intelligence

The Service may use artificial intelligence to research contacts, generate text, classify replies, suggest outreach strategies, and prepare message drafts.

 

AI-generated material may contain mistakes, omissions, outdated information, inaccurate assumptions, or inappropriate wording.

 

You are responsible for:

• reviewing AI-generated content;
• verifying important facts;
• confirming that claims are accurate;
• checking links and contact information;
• ensuring that content complies with applicable law;
• preventing the disclosure of confidential or sensitive information; and
• deciding whether a message should be approved or sent.

 

You may not represent AI-generated information as verified fact unless you have independently confirmed it.

 

We do not guarantee that AI-generated content will be unique, accurate, complete, lawful, noninfringing, or suitable for a particular purpose.

10. Customer Data and Content

“Customer Data” means contact records, campaign information, prompts, messages, replies, research data, brand-voice information, files, settings, and other material submitted to or processed through your account.

 

You retain your rights in Customer Data.

 

You grant LeadsCohort and its service providers a limited, nonexclusive right to host, transmit, process, reproduce, and display Customer Data only as reasonably necessary to:

• provide the Service;
• operate requested integrations;
• generate requested AI results;
• provide support;
• prevent fraud and abuse;
• secure and maintain the Service;
• comply with law; and
• enforce these Terms.

 

You represent that you have all rights, permissions, notices, and lawful bases required to provide and process Customer Data through the Service.

 

You may not upload highly sensitive information unless the Service expressly supports it and you have a lawful reason to do so. This includes Social Security numbers, government identification numbers, medical records, financial-account passwords, payment-card numbers, or other sensitive personal data.

11. Third-Party Integrations

The Service may connect with third-party AI providers, email providers, payment processors, domain services, analytics services, or other integrations.

 

When you activate an integration, Customer Data may be transmitted to that provider as necessary to perform the requested function.

 

We do not control third-party services and are not responsible for:

• their availability;
• security practices;
• privacy practices;
• data retention;
• output quality;
• pricing;
• policies;
• changes to their services; or
• actions they take against your account.

 

You should review each provider’s terms and privacy policy before connecting it to LeadsCohort.

12. Fees and Billing

You agree to pay all prices, taxes, and charges displayed at checkout.

 

Available plans may include:

Monthly Plan

The Monthly Plan renews each month until canceled.

 

You may cancel future renewal at any time. Cancellation stops the next scheduled charge and does not normally produce a prorated refund for time already paid.

 

Access continues through the end of the current paid billing period unless the account is terminated for a violation of these Terms.

Yearly Plan

The Yearly Plan renews annually until canceled.

 

You may cancel future renewal at any time. Cancellation stops the next annual charge but does not normally produce a prorated refund for the unused portion of a current annual term.

 

Access continues through the end of the current paid annual period unless the account is terminated for a violation of these Terms.

Founder Plan

The Founder Plan is a one-time-payment plan offered in a limited quantity.

 

“Lifetime access” means access for the commercial lifetime of the LeadsCohort Service, subject to:

• these Terms;
• the plan limits stated at purchase;
• continued operation and availability of the Service;
• changes reasonably necessary to maintain the platform;
• third-party platform and provider availability; and
• compliance with applicable law.

 

Lifetime access does not mean the lifetime of the purchaser, does not guarantee that every current feature will always remain available, and is not transferable.

13. Money-Back Guarantee

A first-time purchase may be covered by the 30-day money-back guarantee described on the applicable sales or checkout page.

 

To request a refund, contact contact@mjhmarketingllc.com within 30 calendar days of the original purchase date and include enough information for us to locate the transaction.

 

Unless required by law, the guarantee does not apply to:

• renewal charges;
• purchases made after a previous refund;
• accounts suspended or terminated for abuse or a material violation of these Terms;
• fraudulent or unauthorized activity attributable to the customer;
• third-party charges, including AI, email, domain, or payment-provider fees; or
• requests submitted outside the stated guarantee period.

 

After the guarantee period expires, payments are generally nonrefundable except where required by law.

14. Taxes

Prices may not include taxes.

 

You are responsible for applicable sales, use, value-added, withholding, or similar taxes, except taxes based on our net income.

15. Suspension and Termination

We may investigate suspected misuse and may restrict, suspend, or terminate access when we reasonably believe that:

• these Terms have been violated;
• the Service is being used for spam, fraud, abuse, or unlawful conduct;
• sending safeguards are being intentionally evaded;
• activity threatens security, deliverability, platform operation, or other users;
• payment is overdue, reversed, disputed, or fraudulent;
• a third-party provider requires us to act;
• continued access may expose us or another party to legal liability; or
• suspension or termination is necessary to comply with law.

 

When practical, we may provide notice or an opportunity to correct the issue. We are not required to provide advance notice in cases involving serious abuse, security threats, fraud, unlawful activity, or urgent risk.

 

Fees already paid are generally nonrefundable when an account is suspended or terminated for a material violation of these Terms.

 

You may stop using the Service at any time. Cancellation does not erase obligations or charges that arose before cancellation.

16. Service Availability and Changes

We aim to provide a reliable Service, but uninterrupted operation is not guaranteed.

 

The Service may be unavailable because of maintenance, technical failure, security events, internet disruption, third-party outages, provider changes, or circumstances beyond our control.

 

We may add, change, limit, suspend, or discontinue features when reasonably necessary to:

• improve the Service;
• respond to provider changes;
• address technical or security issues;
• comply with law;
• prevent abuse; or
• maintain commercial viability.

 

We will make reasonable efforts to provide notice of material changes when practical.

17. Intellectual Property

The Service, website, branding, design, software, documentation, graphics, trademarks, and other LeadsCohort materials are owned by or licensed to MJH Marketing LLC and are protected by applicable intellectual-property laws.

 

Except for the limited right to use the Service under these Terms, no ownership rights are transferred to you.

 

You may not use LeadsCohort trademarks, logos, or branding without written permission.

18. Feedback

When you voluntarily provide suggestions, ideas, or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use that feedback without restriction or compensation.

 

This does not give us ownership of your Customer Data.

19. Confidentiality

Each party may receive nonpublic information belonging to the other.

 

The receiving party will use reasonable care to protect confidential information and will use it only for purposes connected with the Service.

 

Confidential information does not include information that:

• is publicly available without breach;
• was lawfully known before disclosure;
• is received lawfully from another source; or
• is independently developed without using the confidential information.

 

We may disclose confidential information when legally required, where permitted after providing reasonable notice.

20. Disclaimer of Warranties

To the fullest extent permitted by law, the Service is provided “as is” and “as available.”

 

We disclaim all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, availability, deliverability, and results.

 

We do not warrant that:

• the Service will always be available or error-free;
• emails will be delivered or placed in an inbox;
• messages will receive replies;
• AI outputs will be accurate or appropriate;
• contacts or research data will be complete or current;
• the Service will meet every requirement; or
• use of the Service will produce meetings, sales, revenue, or other results.

 

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

21. Limitation of Liability

To the fullest extent permitted by law, LeadsCohort and its owners, officers, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including:

• lost profits;
• lost revenue;
• lost business;
• lost opportunities;
• loss of goodwill;
• loss or corruption of data;
• deliverability problems;
• domain or mailbox reputation damage;
• provider suspension;
• unauthorized access; or
• the cost of substitute services.

 

Our total cumulative liability arising from or connected with the Service will not exceed the amount you paid directly to LeadsCohort during the six months immediately preceding the event giving rise to the claim.

 

The limitations apply regardless of legal theory and even when we were advised that damages were possible.

 

Some jurisdictions do not permit certain limitations, so parts of this section may not apply to you.

22. Indemnification

You agree to defend, indemnify, and hold harmless LeadsCohort, MJH Marketing LLC, and their owners, officers, employees, contractors, licensors, and service providers from claims, damages, losses, liabilities, penalties, judgments, and reasonable legal expenses arising from:

• your Customer Data;
• your campaigns or messages;
• your contact lists;
• your use or misuse of the Service;
• your violation of these Terms;
• your violation of law;
• your violation of a provider’s terms;
• infringement or misuse of another party’s rights;
• spam, privacy, data-protection, or consumer complaints; or
• activity conducted through your account.

23. Governing Law and Disputes

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

 

Any legal proceeding that is not eligible for small-claims court must be brought in the state or federal courts located in ERIE COUNTY, NEW YORK, and each party consents to that jurisdiction and venue.

 

Before filing a formal legal claim, each party agrees to make a good-faith effort to resolve the dispute by sending written notice describing the issue and requested resolution.

 

Nothing in this section prevents either party from seeking urgent injunctive relief when necessary to protect accounts, confidential information, security, or intellectual-property rights.

24. Changes to These Terms

We may update these Terms from time to time.

 

When changes are material, we may provide notice through the Service, by email, or by updating the effective date at the top of this page.

 

Continued use of the Service after updated Terms become effective constitutes acceptance of the revised Terms.

25. Severability

When any provision is held unenforceable, it will be modified to the minimum extent necessary or removed, and the remaining provisions will remain in effect.

26. No Waiver

Failure to enforce a provision is not a waiver of the right to enforce it later.

27. Assignment

You may not assign or transfer these Terms or your account without written permission.

 

We may assign these Terms as part of a merger, acquisition, financing, reorganization, sale of assets, or transfer of the Service.

28. Entire Agreement

These Terms, the Privacy Policy, the applicable checkout terms, and any written order form constitute the entire agreement concerning the Service and replace prior discussions or understandings about the same subject.

29. Contact Us

Questions about these Terms may be sent to:

LeadsCohort
MJH Marketing LLC
Email: contact@mjhmarketingllc.com

Mailing Address:

#240 5165 Broadway St.

Depew NY, 14043